Elements and Performance Criteria
- Prepare for on-site management.
- Develop plans and procedures for on-site management based on assessment of overall event requirements.
- Analyse final arrangements for all aspects of the event and address any discrepancies or outstanding matters.
- Develop and collate materials to facilitate effective on-site management.
- Organise and provide accurate event briefings to operational staff and contractors prior to the event, including clarification of roles and responsibilities.
- Oversee event set-up.
- Establish contact with relevant contractors at the appropriate time and reconfirm all requirements.
- Assess all aspects of event set-up against the prearranged operational agreements.
- Assess set-up to ensure appropriate access and safety issues have been addressed.
- Identify any deficiencies and discrepancies and take prompt action to negotiate any necessary adjustments with the appropriate contractor to rectify the situation.
- Brief any additional on-site staff on full details of the meeting or event operation, including communication and control mechanisms.
- Monitor event operation.
- Monitor event operation through observation and appropriate communication and control mechanisms.
- Identify and analyse operational problems or need for additional services as they arise and take prompt action to address.
- Liaise with the client throughout the event to ensure it is progressing to his or her satisfaction.
- Monitor and ensure effective delivery of services through ongoing liaison with contractors.
- Oversee event break-down.
- Ensure event break-down is completed according to agreements.
- Debrief operational staff and contractors as required with view to future operational and service improvements.
- Check and sign accounts according to contractor agreements.
- Assess matters requiring post-event action and initiate relevant processes.